Unit BIE302: English for Business Communication

Unit code: J/615/4772

RQF level: 3

Aim

The aim of this unit is for learners to develop the skills required for effective communications within an organisation. Learners will be able to identify issues that relate to adverse effects in a business and how to address them.

Learning Outcomes and Assessment Criteria

Learning Outcomes. To achieve this unit a learner must:
1. Be able to gain skills and knowledge required for effective communications in the organisation	1.1 Identify how communication takes place in the organisation 1.2 Identify how to write memo, report, email, poster and letter in the organisation 1.3 Identify basic rules to develop correct sentences in the structured writing 1.4 Explain ways to improve written and verbal communications
2. Be able to identify ethical consideration for communication in the organisation	2.1 Define ethics in the communication skills 2.2 Identify the importance ethical consideration for effective communications 2.3 Evaluate complex issues that surround advocacy and concern powers in ethical communications
3. Be able to identify issues that reduce positive and effective communication in the organisation	3.1 Identify how barrier gesture affects positive and effective communication 3.2 Identify non-verbal barrier gestures in communication performance 3.3 Analyse the importance of effective communication in tricky moments