Aim
Effective communication is a key area in terms of its contribution to business success. When studying this unit, learners will gain a thorough understanding of the types of business information used both internally and externally by organisations and the methods used to communicate information to different audiences.
In this unit, learners will have the opportunity to develop, analyse and evaluate a range of methods used to communicate different types of business information and will understand the purpose of such communication. They will also produce and evaluate different types of business communication of their own.
Learning and Assessment Criteria
Learning Outcomes. To achieve this unit a learner must be able to: | Assessment Criteria: Assessment of these outcomes demonstrates a learner can: |
1: Understand different types of business information |
1.1: Describe how organisations use different types of business information to fulfil their purpose |
2: Know how to present business information effectively | 2.1: Describe different types of cooperate communication |
3: Understand the limitations in relation to the use of business information in an organisation | 3.1: Describe legal and ethical issues in relation to the use of business information in an organisation |
4: Know how to communicate business information using appropriate methods | 4.1 Describe how organisations use electronic and nonelectronic methods to communicate business information internally and externally |